Product Ideas

As an OnTask workflow builder, I would like the "Download" button in emails to better handle an empty document property.

For example, if I have an optional document upload field, I would like the option to use that document in a Download button in an email. If the document is not uploaded, perhaps the button could be disabled or removed.

Currently, the email task will just cause a bounce-back in the workflow, which causes the workflow to be effectively errored because the user cannot proceed, and cannot revert back and upload a document.

  • Nicholas Hall
  • Mar 1 2022
  • Needs review
Requested by: Customer
Prospect/Customer(s) Company Name(s): San Juan College
  • Attach files
  • +1