Product Ideas

As an OnTask subscriber I would like clarity in what level of support I will get for my corresponding subscription level/type

We have a variety of subscription types and levels. We do not have documented support levels for each or processes to serve different of subscribers with varying levels of support. We need to clarify the support levels and perhaps use them as part of our value proposition. We also need to provide the support team with instructions on how to determine what level of support each customer will receive.

  • Nick Hall
  • Nov 8 2021
  • Needs Clarification
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