Product Ideas

Performance - I want PrizmDoc to merge PDFs faster

I'm trying to merge the attached "1.pdf" and "3.pdf". It is taking over 10 minutes.
Steps to reproduce:
1. POST serverUrl/PCCIS/V1/WorkFile?FileExtension=pdf and upload 1.PDF
2. POST serverUrl/PCCIS/V1/WorkFile?FileExtension=pdf and upload 3.PDF
3. POST serverUrl/v2/contentConverters
{ "input": {
"sources": [

{ "fileId": "HeGie8rvqWyvafwQZ0Ss5g" }

,

{ "fileId": "mEU7RQ1XLkLpKpdFQoA-Ig" }

],
"dest":

{ "format": "pdf" }

}
}

4. GET serverUrl/v2/contentConverters/mFytDyCxR0rwlYRsMv-3hA

When I try this on Support's Windows PrizmDoc server at about 15 minutes: I see something like this:{
"input": {
"dest": {
"format": "pdf",
"pdfOptions":

{ "forceOneFilePerPage": false }

},
"sources": [

{ "fileId": "sOTQv3IORmJ1gmxqOxmoJA", "pages": "" }

,

{ "fileId": "KlinqDa6h7vDaFQmH0KQcQ", "pages": "" }

]
},
"expirationDateTime": "2017-06-06T18:18:44.904Z",
"processId": "rD-Gm2gnHqm3eAMNqVmI3A",
"state": "processing",
"percentComplete": 98
}
Then I see something like this:{
"errorCode": "ContentConverterDoesNotExist",
"errorDetails":

{ "in": "url", "at": "processId" }

}
On our Linux server it fails the same way after about 15 minutes with:
{
"errorCode": "ContentConverterDoesNotExist",
"errorDetails":

{ "in": "url", "at": "processId" }

}

The customer reports that it works but after a long time.

I would think that these small PDF's would merge quickly.

 

This is from https://jira.accusoft.com/browse/PCC-54640

Mark Fears told me this should be a feature request, not a bug

  • Mason Jeffers
  • Jun 13 2017
  • Shipped
  • Attach files