Product Ideas

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As a user, I would like the comment box to stay on the editor even if I resolve or delete comments

When working with PrizmDoc Editor, I would like the comment box to always stay visible even after I have resolved or deleted comments.

  • Guest
  • Sep 7 2021
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  • Jincy George commented
    16 Sep 01:29pm

    Yes your understanding is correct on the requirement. We went through your comment however we have some queries on the same.

    1. Is there any way we can set the value of "Show Resolved Comments" programmatically? We are trying to understand if there is any event that we can call or any property that we can set to make this option enabled always.

    2. Regarding show deleted comments, if it is not possible to display the removed comments after it is deleted, can we give another option to "Reject" the comment in addition to "Resolve" and "Remove".

    Accepting and rejecting the comments and to show both accepted and rejected comments are integral part of our application's functionality without which we can't use this Editor in Production.

  • Admin
    Mark Fears commented
    15 Sep 07:22pm

    Editor has a setting that will show resolved comments with active comments. If you turn this on in the menu, any comment you resolve will stay visible until you either delete the comment or turn off the "Show resolved comments" in the menu.

    Showing deleted comments is not something that we would implement because it dramatically differs from how standard text editing program function.

    However if you need this feature for your particular workflow, you can reach out to your sales representative to discuss a possible custom project for adding this capability.

    Please let me know if I misunderstood and I'll update this request accordingly.

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