Product Ideas

As a PrizmDoc Admin, I would like to be able to update PrizmDoc to the latest version without needing to uninstall the previous version

This request is specific to Windows OS

Currently, to upgrade PrizmDoc Viewer you must uninstall any previous version of PrizmDoc viewer and then install the new version. This can become time-consuming. I would like to be able to upgrade PrizmDoc to the latest version without requiring a clean install. Main pain points here are:

  1. Time to do an upgrade is very high. It requires stopping services, doing explicit uninstall, cleaning up directories and installing the newer version again. Over all, it takes more than an hour to upgrade.
  2. Upgrade needs a reboot of OS, which might not be possible in certain scenarios.
  3. Auto upgrade of configuration files is not supported. User has to take a backup of old config files and manually update new config files after the upgrade.

There need to be a mechanism for an in-place upgrade of PrizmDoc Viewer without end-user to perform all of these above mentioned steps. 

  • Vishrut Goyal
  • Apr 5 2019
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  • Mark Fears commented
    5 Feb, 2020 07:19pm

    Version 13.11 has shipped with this feature enabled on Feb 4, 2020

  • Mark Fears commented
    19 Dec, 2019 08:54pm

    The work for this feature has been completed.

    A beta version of PrizmDoc with this feature enabled is available upon request. Please contact Accusoft Support to request the beta.

    This feature is also part of PrizmDoc version 13.11 schedule to ship the first week of Feb. 2020.

  • Mark Fears commented
    6 Nov, 2019 08:21pm

    Plan to have a beta by the end of November and will be included in PrizmDoc Viewer v13.11 public release in February 2020.