Product Ideas

As a customer, I would like for PrizmDoc Viewer to return an unhealthy status when unable to process documents for a viewing session.

In some situations, e.g. MSO thrashing, Prizm cannot process incoming viewing sessions, but the server will continue to report 200 OK on the health check endpoint /PCCIS/V1/Service/Current/Health. If the health endpoint could return an indication that MSO threads are at or near capacity more servers can be added or load can be shifted automatically before users begin reporting the issue.

  • James Hale
  • Jan 31 2023
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